Terms of use

This is a translation of the French version, which is the only one that legally prevails.

These terms govern the use of Nestido, a service available at nestido.com, published by Eric Mollenthiel, sole trader (see the legal notice). Creating an account means accepting this text.

1. What the service is

Nestido helps two separated parents know where their children are and when. You declare a custody rhythm, the application predicts the schedule, and parents only record the exceptions. From that the service produces a calendar, a timeline and statistics on how time is shared.

One parent is enough. The other may be a member without an account: they appear in the schedule, they are a place of custody, they count in the statistics, and nobody logs in on their behalf. Inviting them is possible, never required.

2. The account

Creating an account is reserved for adults. You undertake to provide a valid e-mail address, to keep your password to yourself, and to inform the publisher if you notice access you did not authorise.

An account is personal. Sharing it with the other parent amounts to letting them write in your name: Nestido is designed precisely so that each has their own, and the service is free.

3. What you record

You remain the owner of everything you record, and you are responsible for it. By entering information about your children, you declare that you hold parental authority or act with the agreement of whoever does.

You undertake not to use Nestido to monitor a person without their knowledge, to harass anyone, or to record information about third parties who have no business being there. The application exists to organise custody, not to build a file on someone.

4. What Nestido is not

It is not judicial evidence. The statement the service exports is a document you filled in yourself: it carries no more weight than a personal diary, and is neither an authenticated deed nor an official report. A judge gives it whatever weight they see fit, as with any exhibit.

It is not legal advice. Nestido does not say what a custody rhythm should be, does not check that what you record complies with a court decision, and replaces neither a lawyer nor a family mediator.

It is not an emergency service. An evening reminder may not arrive, a phone may be switched off: never base a child's safety on a notification.

5. Price, subscription and availability

Nestido is free to use, with no time limit and no countdown. An optional paid plan, Nestido+, opens up the full history, the year's statistics, the long planning horizon, the holiday-sharing assistant and the statements. What you have recorded is never deleted for want of a subscription: the free plan limits what is displayed, not what is kept, and exporting your data stays complete and free.

Nestido+ is sold per family, both accounts included, at €2.99 per month or €29.99 per year. VAT not applicable, article 293 B of the French general tax code: these prices are net, no tax is added. A price change applies only to future periods, and you are told before it takes effect.

The subscription is taken out and managed through our payment provider, which holds the invoice, the payment method and the cancellation. It renews automatically at each term and can be cancelled at any time from the plan screen: cancellation takes effect at the end of the period already paid for, which remains due, and nothing is charged afterwards.

Right of withdrawal: you have fourteen days from subscribing to withdraw, without having to give a reason, by writing to team@nestido.com. The refund is full. Subscribing opens Nestido+ straight away, and that does not cost you this right.

The publisher does his best to keep the service available, without guaranteeing it: a fault, maintenance or an incident at the host may interrupt it. Nestido is developed and operated by one person.

6. Liability

The publisher cannot be held liable for the use you make of the service, for the accuracy of what you record, nor for the consequences of a disagreement between parents. His liability cannot be engaged for indirect damage. Nothing in these terms sets aside the guarantees that the law makes mandatory.

7. Ending the service

You may delete your account at any time from your account screen. Deletion is immediate. If you were the last member of your family with an account, the whole schedule is deleted with you; if the other parent has an account, the family continues without yours, and you become a member without an account again.

The publisher may suspend or close an account seriously breaching article 3, after informing you except in an emergency, and leaving you the opportunity to export your data.

8. Changes to these terms

These terms may change along with the service. The date at the top of the page shows the version in force, and any substantial change is announced by e-mail to existing accounts.

9. Your data

The processing of your data is described in the privacy policy, which forms part of these terms.

10. Governing law and disputes

These terms are governed by French law. In case of difficulty, write first to team@nestido.com: most disagreements are settled that way.

Under articles L612-1 et seq. of the French Consumer Code, a consumer who remains unsatisfied may refer the matter free of charge to the publisher's consumer mediator: CM2C, Centre de la Médiation de la Consommation de Conciliateurs de Justice, 49 rue de Ponthieu, 75008 Paris, France, cm2c.net. The European online dispute resolution platform is also available.

Failing agreement, the French courts have jurisdiction, without prejudice to consumer protection rules, which allow a consumer to bring proceedings where they live.